Privacy Policy
Last updated: 8 August 2026
1. Who we are
Ntawallah is an online NEET CBT test-series platform. This policy explains what information we collect when you create an account, purchase a plan or attempt a test, and how we use it.
2. Information we collect
- Account details - full name, email address, mobile number and your class (11th, 12th or dropper), provided by you at sign-up.
- Test activity - your attempts, selected options, time spent per question, scores and generated performance analysis.
- Payment details - order amount, plan purchased and the payment reference returned by our payment partner. We never see or store your card, UPI or bank credentials.
- Technical data - basic device and browser information needed to keep your session secure and the test player stable.
3. How we use your information
- To create and secure your account and keep you signed in.
- To deliver the tests included in the plan you purchased and to unlock content you are entitled to.
- To save your attempts so you can resume an unfinished test and review results later.
- To generate your performance report, weak-topic analysis and downloadable PDF.
- To provide support over Telegram or email when you contact us.
4. AI-generated analysis
Your anonymised attempt statistics (subject and chapter-wise correct, incorrect and skipped counts) are sent to our AI provider to produce your performance summary and study plan. Your name, email, mobile number and payment details are never included in that request.
5. Payments
Payments are processed by Cashfree Payments. Your payment information is handled directly by them under their own privacy policy. Ntawallah only receives the order status and reference needed to unlock your plan.
6. Data sharing
We do not sell your personal data. We share it only with the service providers that run the platform - our hosting and database provider, our AI analysis provider and our payment gateway - strictly to operate the service, or when required by law.
7. Data retention
Account and attempt data is retained for as long as your account is active so your history and reports remain available. You may ask us to delete your account and associated data at any time.
8. Your rights
You can access, correct or request deletion of your personal data, and ask for a copy of your test history. Write to us using the contact details below and we will respond within a reasonable period.
9. Security
Access to your data is protected by authentication and row-level database rules so that one student cannot read another student's attempts, results or orders. Please keep your password confidential.
10. Children
Ntawallah is intended for NEET aspirants. If you are under 18, please use the platform with the consent and supervision of a parent or guardian.
11. Contact us
Telegram: @ntawallah ยท Email: ntawallahneet@gmail.com